Terms and Conditions

Terms and Conditions for Beauty Pro AB
Beauty Pro AB
Box 24056
104 50 Stockholm
Phone: +46793065082
VAT: SE556960641001

Payment
Beauty Pro AB accepts online payments with the following credit cards Visa, Mastercard, American Express, Paypal.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order. 

All prices on the website include VAT.
The website uses the following currencies for pricing:
US - Dollars (USD), Europe (EUR), Sweden - Kronor (SEK), United Kingdom - Pounds (GBP).

Beauty Pro AB uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Beauty Pro AB's own website also uses encryption with SSL protocol.


Delivery and Shipment
The delivery time for your order is 1-10 business days.
Beauty Pro AB uses PostNord and UPS for shipment of your ordered items.
Freight cost is calculated from the weight of the items.
You will receive a tracking number upon shipment, which allows you to track the shipment at all times.


If you regret your purchase (Withdrawal)
Beauty Pro AB offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order. The 14 day period starts on the day the order is delivered. Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 days after delivery, and must be delivered to us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail on info@sweedbeauty.com. In your message, clearly make us aware that you want to use your right of withdrawal.


Condition of the item you have returned
You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.

This means that you have to try the item in the same way as if you were shopping in a physical store.

If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means that when the purchase is cancelled, you will receive a minor portion or none of the purchase amount refunded. It is up to Beauty Pro AB to evaluate the condition of the item.


Warranty
There is a 2 year warranty on products according to the Danish Sales of Goods Act. The warranty applies to all errors in software, material and fabrication.

Complaints regarding errors and defects must be reported to Beauty Pro AB in a reasonable time after the goods have been received. We consider a maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually. Beauty Pro AB covers return costs to a reasonable extent.

When returning, please contact us at:
Beauty Pro AB
Box 24056
104 50 Stockholm
Phone: +46793065082

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.


Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can request to have your information deleted at any time.

In order for you to enter into an agreement with Beauty Pro AB, we need the following information:

  • Name:
  • Address: 
  • Phone number: 
  • Email address: 

Registration of your personal information is used for the sole purpose of delivering the goods to you. The personal information is registered with Beauty Pro AB, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly of what information is being collected and why.

The director and employees for Beauty Pro AB have access to the information recorded about you. The data manager in Beauty Pro AB is: Gabriella Elio. We do not store and transmit customer information encrypted.

As registered with Beauty Pro AB, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact info@sweedbeauty.com.


Cookies
On https://sweedbeauty.com/, cookies are used for the purpose of optimising the website, and it's functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.


Log Statistics
We use log statistics at https://sweedbeauty.com/, which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Beauty Pro AB's website.


Consumer Protection
Learn more about your consumer protection when paying online with PensoPay's payment service solution:

https://pensopay.com/mere/forbrugerbeskyttelse/


Complaints
Complaints about product can be sent to:

Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commission's Online Complaints Platform.

ec.europa.eu

When complaining you need to denounce our email address, info@sweedbeauty.com, and the site on which you made your purchase.

Disclaimer
We do not guarantee that all the items available at the sweedbeauty.com online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by email. Sweed cannot warrant that the content of sweedbeauty.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Sweed may at any time change the content of the site and the items available in the product range. Though Sweed strives to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or cancelling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Sweed cannot be held responsible for any damage caused from using the site or not being able to use the site. Sweed cannot guarantee a problem-free, uninterrupted and secure access to the web site.  

Copyright Permission Notice
Copyright in the documents (including, without limitation, the trademarks of Sweed logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to beauty pro ab and its affiliates. Beauty pro ab may in the terms and conditions be referred to as ‘us’ or ‘we’. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from Sweed. You may not modify the material in any way, without the prior written permission from Sweed. Except as expressly stated in this legal notice, no rights or licences to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at press@sweedbeauty.com.    


Trademarks
Our trademarks include (amongst others) the Sweed name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks. 


These terms apply to users of sweedbeauty.com. They will be valid for all your future transactions with Sweed and the visits to sweedbeauty.com. These conditions apply to sales of eyelashes or other products by sweedbeauty.com to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.shop.sweedbeauty.com and are not related to any other conditions which are applied in stores. Sweed reserve the right to revise these terms and conditions. The date of the latest update is found at the end of the terms and conditions. Users are responsible for keeping themselves updated with such changes.  

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

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